✨ Transparent merchant billing

Product and shipping costs, clearly explained.

The Lovegodrop app is free to install. Merchants pay only after explicitly approving a product purchase, fulfillment quote, international shipping quote, or requested optional service.

🛡️ At a glance

  • Free to install with no recurring app subscription fee
  • One-piece dropshipping with no Lovegodrop minimum order quantity
  • No automatic merchant charges
  • Costs displayed before every applicable payment
WHAT MERCHANTS MAY PAY FOR

Variable costs based on each order

Amounts depend on the product, supplier, quantity, destination, parcel details, shipping route and any optional service selected by the merchant.

01

Physical products

The cost of purchasing the selected or quoted product from the supplier. Supplier pricing, variants and availability may change.

02

International shipping

Calculated from the destination, actual weight, package dimensions, product category and selected carrier or route.

03

Payment processing

Any applicable third-party payment-processing fee is displayed before checkout and merchant confirmation.

04

Optional services

Merchant-requested services such as custom packaging, labels, repacking, additional inspection or special handling are quoted before work begins.

✓ No automatic charges All applicable product, fulfillment, shipping and optional-service amounts are presented to the merchant for review and approval before payment.
HOW PAYMENTS WORK

Two main fulfillment workflows

The payment schedule depends on whether the product was imported through Lovegodrop or already existed in the merchant’s connected store.

Workflow A

Products imported through Lovegodrop

Search a supported marketplace, review the sourcing price, import the product, and synchronize the customer order.

Two payment stages Product cost first; shipping after QC
STEP 1
Connect the store
Authorize Shopify or WooCommerce before product import, order synchronization or tracking return.
STEP 2
Search and import
Review the source, variants and product cost before pushing the listing to the store.
STEP 3
Pay product cost
Confirm the purchasing cost and any processing fee disclosed before checkout.
STEP 4
Warehouse and QC
Lovegodrop purchases, receives and inspects the product, then uploads QC photos.
STEP 5
Review received goods
Verify quantity, actual weight, package dimensions and quality-control photos.
STEP 6
Pay intl shipping
Select an available carrier or route and approve the separate shipping payment.
STEP 7
Shipment
Lovegodrop dispatches the parcel after the applicable shipping payment succeeds.
STEP 8
Tracking return
The carrier and tracking number are synchronized back to the connected-store order.
Workflow A payment summary Payment 1: product purchasing cost. Payment 2: international shipping after warehouse receiving and QC. Applicable processing fees are disclosed before checkout.
Workflow B

Products already sold in the merchant’s store

Synchronize the existing customer order, verify the order details, then use Bind Source first or request Find Source when no suitable match can be found.

Two sourcing options Bind Source first; Find Source as assistance
✓ Required before using Bind Source or Find Source Both options operate on a synchronized store-order item. If the order is not visible, verify the store connection and run the appropriate Shopify or WooCommerce order synchronization again.
Option B1 · Recommended first

Bind Source

The merchant searches 1688, Taobao or Weidian and binds a matching supplier product and variant to the synchronized order item.

  • Initial amount includes the product purchasing cost.
  • Initial amount does not include international shipping.
  • Product is purchased after merchant payment.
  • Shipping is selected and paid separately after QC.
Two payment stages Payment 1: product purchasing cost. Payment 2: international shipping after warehouse receiving and QC.
Option B2 · Manual assistance

Find Source

Use this option when Bind Source cannot find a suitable product or matching variant. Lovegodrop manually searches and provides a combined fulfillment quote.

  • Quote includes the product purchasing cost.
  • Quote includes international shipping to the order destination.
  • Processing fee is excluded unless stated; displayed before checkout.
  • No second international shipping payment is required.
One payment stage Combined product purchasing cost + international shipping.
🏢 Warehouse receiving and quality control After the applicable payment succeeds, Lovegodrop purchases the product. When it arrives at the warehouse, the QC team inspects it and uploads QC photos to the corresponding order page. Before shipment, the merchant can verify the received quantity, actual weight, package dimensions and QC photos, then confirm whether the product may proceed.
✓ Received quantity
✓ Actual weight
✓ Package dimensions
✓ QC photos
PAYMENT COMPARISON

Know what is included before paying

Each payment requires merchant review and confirmation.

Cost or approval Workflow A: Imported Workflow B1: Bind Source Workflow B2: Find Source
Product purchasing cost Paid before purchasing Paid after binding Included in combined quote
International shipping Paid separately after QC Paid separately after QC Included in combined quote
Payment stages Two Two One
Second shipping payment Required Required Not required
Processing fee Disclosed before checkout Disclosed before checkout Excluded from quote unless stated; disclosed before checkout
Automatic charge No No No
No undisclosed label fee Carrier transportation and the shipping-label cost are included in the confirmed shipping amount.
No automatic purchasing Lovegodrop purchases goods only after the applicable merchant-approved payment succeeds.
No automatic shipping charge The merchant reviews and approves the applicable shipping amount or combined quote.
ADDITIONAL BILLING INFORMATION

Important details before checkout

💳 Payment methods and security

Available payment methods are displayed during checkout. Depending on account and location availability, merchants may be able to use an available Lovegodrop wallet balance or a supported third-party payment method.

Lovegodrop does not collect or store full card information directly. Online payment information is handled by the applicable third-party payment provider.

⚖️ Currencies and exchange rates

Amounts may be displayed in a currency supported by the merchant account or checkout. Where conversion is required, the converted payable amount is displayed before payment.

Merchants should review the final checkout currency and payable amount before confirming.

🚚 Customs duties and import taxes

Duties, VAT, import taxes or destination charges depend on the selected route and destination rules. Inclusion is shown in the available route information where supported.

Unless a route explicitly states that destination duties or taxes are included, the recipient may be responsible for charges assessed by customs or local authorities.

✨ Optional services

Custom packaging, private labels, hangtags, repacking, additional inspection, photography and special handling are performed only when requested.

The service scope and applicable price are presented for merchant approval before the work begins.

❌ Cancellations

  • Before supplier purchase: contact support immediately to request cancellation.
  • After supplier purchase: eligibility may depend on the supplier’s return policy.
  • After warehouse receiving: report product concerns before approving shipment.
  • After dispatch: cancellation is generally no longer available.

🔄 Refunds and shipping claims

Approved refunds are returned through the original payment processor or another compliant method permitted by that processor. Timing may depend on the payment provider, supplier or carrier.

Loss, damage and delivery claims are reviewed under the selected carrier’s applicable policy and the supporting evidence available.

FREQUENTLY ASKED QUESTIONS

Common payment questions

? Is Lovegodrop free to install?

Yes. The app is free to install, and there is currently no recurring app subscription fee.

? Does the sourcing price include shipping?

For imported products and Bind Source, no. Shipping is paid after QC. A Find Source combined quote includes product purchasing and international shipping.

? Why is shipping paid after QC?

The received product’s actual weight and package dimensions help determine available routes and shipping prices.

? Does Find Source require a second freight payment?

No. Its accepted combined quote includes international shipping. Any processing fee is displayed before checkout.

? Will Lovegodrop charge automatically?

No. Each applicable product, fulfillment, shipping or optional-service payment requires explicit merchant confirmation.

? Can merchants inspect products before shipment?

Yes. Merchants can review received quantity, actual weight, package dimensions and QC photos before confirming shipment.

? Where is tracking shown?

After dispatch, tracking is available in Lovegodrop and synchronized to the corresponding connected-store order.

? Is there a minimum order quantity?

Lovegodrop supports one-piece dropshipping without a Lovegodrop MOQ, subject to supplier and product availability.

Questions before you pay?

Contact Lovegodrop before confirming a product, fulfillment or shipping payment.